Pinnacle Instant DVD Recorder comments

With Instant DVD Recorder it's incredibly easy to transfer video footage
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J
How can I correct a missing "dll" in my IDVDR software program? Am I required to pay for this assistance? If so, why when the program won't work and I have contacted the 'HELP' personnel many times?
The reply on my problem is- AppName: d2dwizard.exe AppVer: 2.0.74.0 ModName: premaster.dll OS reports, also, "mplvw7.dll. OS reports MplSedVideoSP_PrescanEdit
I have searched Windows/system32 for these and may have corrected the "mplvw7.dll", as I copied it from Windows XP and pasted it in IDVDR 2.00.127.
Thanks for any help you may send. As ever, Jerry.

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